I bought and downloded objectdock (i feel scammed) it wont open up

help

from WinCustomize Forums

i bought and downloaded objectdock, and whenever i try to open it, it says... "program has stopped working" even before it got to actually open up:/

so that's £12 down the drain :( unless someone can help me? id be very greatful.

beginners
17,134 views 48 replies
Reply #1 from WinCustomize Forums Top

try uninstalling, rebooting, and reinstalling. that's worked for me with other apps.

Reply #2 from WinCustomize Forums Top

Hi!

You should contact support with your computer information so that they can try to work out the problem.

Just drop an email to [email protected] explaining your problem. Make sure to include as much information about your computer as possible (operating system, CPU, amount of memory, version of ObjectDock, etc.).

In any case, if they cannot make it work on your computer, you will most certainly be eligible for a refund, so your money is not lost :)

Galactic Civilizations III
Reply #3 from WinCustomize Forums Top

Are you installing through Impules?

Did you have the trial installed?  Did you uninstall that?

What OS?  What version of that OS?

Can you post the full error?  Or the entry from the Windows event log?

Reply #4 from WinCustomize Forums Top

i did that twice! and cleared my registery files before reinstallig it again too! gahh:( it worked on my old computer..

Reply #5 from WinCustomize Forums Top

no i didnt download froom impulse!

windows didnt give me a full report either. but i can give you my system specs...

 

 

Reply #6 from WinCustomize Forums Top

unistall it, reboot, try installing it via Impulse

Reply #7 from WinCustomize Forums Top

i just did this very second and the same windows message popped up:/

 

"this program has stopped working" etc

 

and i did cleear my registery files and all that shiz.

 

system...

windows vista home premium (service pack 2)

Processor Inter(R) Core(TM)2 Duo CPU T5750 @ 2.00 GHz 2.00GHz

Memory (RAM) 3GB

my system type is 32bit operating system

NVIDIA GeForce 9300M G

Reply #8 from WinCustomize Forums Top

turn off the anti-spy program or uninstall it and reinstall OD.

Reply #9 from WinCustomize Forums Top

thanks, shall ii also turn off my fire wall while installing it?

and when should it be safe to turn them back on?

Reply #10 from WinCustomize Forums Top

once ODock is up and running, turn the other back on

Reply #11 from WinCustomize Forums Top

FOR FUCK SAKE (excuse my language)

but i uninstalled it then rebooted my system

after, i searched for all files that were left over from objectdock and deleted them

i deleted the registry files from objectdock. then i rebooted my system again

once my computer started up i disabled all my firewalls and virus protectors

then i reinstalled objectdock from tthe impulse progrramme i downloaded

then i tried running objectdock after instalation and it still came up with the same fucking message:(

ffs i dont get why...

Reply #12 from WinCustomize Forums Top

Like Littleboy said... Contact Stardock support.. THey are very Friendly and Helpful. Its the best place to go for help if these forums doesn't help.

It sounds like you might need to contact Stardock support. They will do their best to get your apps in Great Working order. GL :D

 

Anne

Reply #13 from WinCustomize Forums Top

Easy Pal... look in Adminstrative Tools/ Event Viewer/ Window Logs. Paste the error(s)

Reply #14 from WinCustomize Forums Top

http://yfrog.com/5dfgtyhjklj

 

 

here's a screen shot off my problem...

Reply #15 from WinCustomize Forums Top

Great..... now go do what I told you to do.....

Reply #16 from WinCustomize Forums Top

 

ObjectDock.exe
1.9.0.535
462e9092
PSDProtect.dll_unloaded
0.0.0.0
477bcdc1
c0000005
00c82690
9a4

01c9ea414abfbe75

 

Log Name:      Application
Source:        Application Error
Date:          11/06/2009 04:04:10
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Rob-PC
Description:
Faulting application ObjectDock.exe, version 1.9.0.535, time stamp 0x462e9092, faulting module PSDProtect.dll_unloaded, version 0.0.0.0, time stamp 0x477bcdc1, exception code 0xc0000005, fault offset 0x00c82690, process id 0x9a4, application start time 0x01c9ea414abfbe75.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-06-11T03:04:10.000Z" />
    <EventRecordID>47658</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Rob-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>ObjectDock.exe</Data>
    <Data>1.9.0.535</Data>
    <Data>462e9092</Data>
    <Data>PSDProtect.dll_unloaded</Data>
    <Data>0.0.0.0</Data>
    <Data>477bcdc1</Data>
    <Data>c0000005</Data>
    <Data>00c82690</Data>
    <Data>9a4</Data>
    <Data>01c9ea414abfbe75</Data>
  </EventData>
</Event>
Reply #17 from WinCustomize Forums Top

i hope thatt was the rright thing i pasted :)

 

and i will try out the support too anne:) thanks

Reply #18 from WinCustomize Forums Top

Is this an Acer computer?

Reply #21 from WinCustomize Forums Top

what will that do?:| thanks for the effort of helping me:D

 

Edit: its basically a blank page with a bit of coding on it... nothing to download><

Reply #22 from WinCustomize Forums Top

yrag your gona have to explain whats going on before he will use the reg tool.

Reply #23 from WinCustomize Forums Top

Download/ Save/ Right click/ Merge. Reboot.