Can't create Direct3D

Freshly installed game, hasn't even ran once

May 20, 2009 12:40 AM from

I just bought/installed Demigod and am getting the 'can't create direct3d' error; Since the game has never been run, a game_prefs file has not been created in the Demigod folder, so I can't change the games resolution.

I have an Nvidia 6800 GTS with freshly updated drivers, and a 22" Samsung Syncmaster 2253BW (also updated).

Any help on how to solve this issue would be appreciated.

46,503 views 21 replies

Reply #1 May 20, 2009 7:47 AM from

Demigod Forums Top

Can you please follow this link in Internet Explorer:

http://sd.stardock.com/mike/apps/enumerate_startup.bat

save the file, run it, and attach the log file (named startup.log) it generates on the desktop to an e-mail to [email protected]? Can you also please go to Start->Run(or Start Search in Vista) and type 'dxdiag' and hit enter. Once everything loads, please click the "Save all information" button and attach the output file (called DxDiag.txt) to the same email.

Also, make sure you're using the most up to date version of DirectX which can be downloaded here:

http://www.microsoft.com/DOWNLOADS/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&displaylang=en

Reply #2 May 20, 2009 11:30 AM from

Stardock Forums Top

Thanks for the help, sir! my e-mail has been sent.

Reply #3 May 20, 2009 11:52 AM from

Demigod Forums Top

Just responded to your support ticket.

Reply #4 May 20, 2009 2:49 PM from

Demigod Forums Top

Response number two has been sent; please check your email.

For anyone else reading this post it's a good idea to make sure you have your video drivers and DirectX versions up to date as well as all critical windows updates and service packs installed.

Reply #5 June 13, 2009 3:03 PM from

Stardock Forums Top

i just sent a mail too

Reply #6 June 14, 2009 12:26 PM from

Demigod Forums Top

If you could you post or PM me your ticket number, I can look into it for you.

Reply #7 August 1, 2009 11:36 AM from

Stardock Forums Top

You could also try just deleting the Game.Prefs file and then try loading the game. That should set the game back to the default video settings.

Game.prefs file is found in Document\My Games\Gas Powered Games\Demigod

This solution worked for me.

Reply #8 August 1, 2009 6:45 PM from

Demigod Forums Top

You could also try just deleting the Game.Prefs file and then try loading the game. That should set the game back to the default video settings.

Game.prefs file is found in Document\My Games\Gas Powered Games\Demigod

This solution worked for me.

Yessir, that is the solution to one instance of the 'can't create direct3d' error in which the Game.Prefs has been corrupted or the resolution set isn't supported by the video card or monitor. In some cases though it's a driver issue that needs to be updated or a newer version of DirectX that needs to be loaded. The error also comes up if your video card doesn't meet the minimum requirement to run Demigod.

Reply #9 August 6, 2009 1:07 PM from

Demigod Forums Top

i have the same problem

   Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
       System Model: Dell DM051
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 A02
          Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
             Memory: 1270MB RAM
          Page File: 1305MB used, 1088MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode

Card name: Intel(R) 82945G Express Chipset Family
     Manufacturer: Intel Corporation
        Chip type: Intel(R) 82945G Express Chipset Family
         DAC type: Internal
       Device Key: Enum\PCI\VEN_8086&DEV_2772&SUBSYS_01D21028&REV_02
   Display Memory: 224.0 MB
     Current Mode: 1280 x 1024 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
      Driver Name: ialmrnt5.dll
   Driver Version: 6.14.0010.4410 (English)
      DDI Version: 9 (or higher)

i updated everything but it still doesn't work. Do i not meet mininum requirements?

Reply #10 August 6, 2009 1:11 PM from

Demigod Forums Top

No, your integrated graphics adapter does not meet the minimum requirements.

Reply #11 August 6, 2009 1:38 PM from

Demigod Forums Top

I always feel sorry for people that bought the game but don't have the hardware to run it, but also I think "WTF does anyone even READ the minimum requirements?"

Reply #12 August 6, 2009 4:24 PM from

Demigod Forums Top

For Reference:

System Requirements

Minimum:

Windows XP SP3 (32-Bit Only) / Vista SP1 (32- or 64-Bit)
2.4 GHz Processor
512 MB Available System Memory
8 GB Available Hard Drive Space
128 MB 3D Video Card (ATI Radeon X1600 / Nvidia GeForce 6800 or better)*
Sound Card
Broadband Internet Connection for Multiplayer
Stardock's Impulse Required for Updates/Digital Download

Reply #13 January 1, 2010 3:30 AM from

Stardock Forums Top

I have the same problem and scenario. I do however believe my rig meets the requirements. I've tried different resolutions before starting, as you'll notice I run 8x6 because it's on a 50 tv. I don't think that's the problem. I play Fallout 3 on max settings smooth. Maby I'm missing something? I've done a dxdiag, here's what I have.

   Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090804-1435)
System Manufacturer: INTELR
       System Model: AWRDACPI
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
             Memory: 3072MB RAM
          Page File: 513MB used, 4447MB available
           DirectX Version: DirectX 9.0c (4.09.0000.0904)
        Card name: NVIDIA GeForce 7600 GS
             DAC type: Integrated RAMDAC
          Display Memory: 512.0 MB
     Current Mode: 800 x 600 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0011.9562 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 11/20/2009 18:34:54, 6282752 bytes
      WHQL Logo'd: Yes
WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 11/20/2009 18:34:54, 10235968 bytes
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled

            Description: C-Media Wave Device
                   Type: WDM
            Driver Name: cmuda.sys
         Driver Version: 5.12.0001.0051 (English)
              Driver Provider: C-Media Inc.
                  Description: SB Live! 24-bit

Reply #14 January 2, 2010 7:55 AM from

Demigod Forums Top

The minimum vertical resolution is 720. This might be the problem in your case.

Reply #15 January 3, 2010 4:09 PM from

Stardock Forums Top

I have tried steping up the resolution one notch at a time with no success. Damn frustrating looks like an awesome game.

Reply #16 January 3, 2010 5:24 PM from

Demigod Forums Top

Next thing you can try is a clean reinstallation of your GPU drivers, using the latest drivers of course and Driver Cleaner.

Reply #17 January 4, 2010 12:51 AM from

Demigod Forums Top

Can you help me?, I have the same error.
I have the information, just send the email, to find a solution.
sorry for my English.
thanks in advance

Reply #18 January 4, 2010 11:02 AM from

Demigod Forums Top

The minimum vertical resolution is 720. This might be the problem in your case.

I have tried steping up the resolution one notch at a time with no success.

The minimum resolution for Demigod is 1024x768. If the display you're using does not support that or higher, it will fail to initialize with a D3D error. Most LCD televisions should work fine though as the native res on a 720p set is generally 1366x768.

Reply #19 January 5, 2010 3:48 AM from

Stardock Forums Top

Yeah it displays that and higher. Going to try another clean install if GPU drivers with another utilty. I'll post the results. Like I said I play Fallout 3, battlefield, etc. on high res wide screen, with settings maxed. It's always something simple. I'll keep pluging at it and get back to you.

Reply #20 January 6, 2010 4:05 PM from

Stardock Forums Top

I used driver cleaner and installed the latest drivers, only to get the same error. I'm not sure of what to do at this point.

Reply #21 January 7, 2010 9:48 PM from

Demigod Forums Top

Do what I did; get a brand new labtop after having a game you couldnt play for months!

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