my serial number is expired for my object desktop ultimate cant install programs?

from WinCustomize Forums

My serial number is expired for my object desktop ultimate and i had to get a new hard drive and cant instal my object desktop stuff now?

22,430 views 13 replies
Reply #1 from WinCustomize Forums Top

It's best if you e-mailed [email protected], and they will be able to assist you.

Moved to support.

 

Reply #2 from WinCustomize Forums Top

if you archived - it will still let you restore the archives

Siege of Centauri
Reply #3 from WinCustomize Forums Top

You're entitled to the latest edition of all ODU software to the date of expiration of your subscription and if you email SD support, they will give you a link to download the software...I think that's what I.D. wanted you to do, Rob.  :sun:

Reply #4 from Stardock Forums Top

Yes, just e-mail support and we can send you an archive.  Just a reminder to you (and all others): We offer this service as a courtesy.  Really, you should be making archives of your software through Impulse for backup purposes.  Although we have archives available for people, you should not rely on them as a backup.

Reply #5 from WinCustomize Forums Top

Quoting Shirley, reply 4
Yes, just e-mail support and we can send you an archive.  Just a reminder to you (and all others): We offer this service as a courtesy.  Really, you should be making archives of your software through Impulse for backup purposes.  Although we have archives available for people, you should not rely on them as a backup.

Yeah...but how many people know about that? When installing Impulse/programs through Impulse, there should be a message telling users to always archive their apps for reinstallation (and then explain how to do it).

Reply #6 from Stardock Forums Top

I just told them... :grin:

 

Probably not a bad idea.  I'll bring it up to the higher ups.

Reply #7 from Stardock Forums Top

They need to be a bit more FORTHCOMING with this information. Not everyone has 34. blah blah to RENEW.

However, when every other avenue I tried to register what IS MINE (because I bought MINE way before

subscriptions/renewals), failed, the only choice I felt I had was to pay?
What a bunch of it.  ... ticks me off totally.

Reply #8 from WinCustomize Forums Top

I've a question not relevant at this thread...but if i've two computers in my home i can install OD on both or only on one pc?How many pc support the serial?

Reply #9 from WinCustomize Forums Top

I just told them...

I think Bebi also mentioned how to do that, which you didn't

Reply #10 from WinCustomize Forums Top

I'm still waiting for an "archive all" option... It's a huge hassle archiving the lot of the apps available. :P

Reply #11 from WinCustomize Forums Top

Just a thought... Couldn't the renewal reminder include an option to archive all available apps?

 

"You have n days left on your subscription. If you don't renew the subscription we suggest that you archive all applications for (re)installation later. [Archive] [Renew] [Remind me later] [Dismiss]"

... or something.

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Reply #12 from WinCustomize Forums Top

Quoting mickeko, reply 11
Just a thought... Couldn't the renewal reminder include an option to archive all available apps?

 

"You have n days left on your subscription. If you don't renew the subscription we suggest that you archive all applications for (re)installation later. [Archive] [Renew] [Remind me later] [Dismiss]"

... or something.

or nothing.

Reply #13 from WinCustomize Forums Top

Quoting gmc2, reply 12

or nothing.

That's also an option, but that doesn't help anyone. :D