Failed Download (My Colours)

from Stardock Forums
Hi. As a Newbie I'm probably doing it wrong but when I try to download My Colours,I get the message "Object reference not set to an instance of an object". It's the same even with AV, A.Spy & Co. switched off. Can someone enlighten me?
mycolors
7,633 views 6 replies
Reply #1 from WinCustomize Forums Top

crash on Christmas eve. The DB admins are working on restoring it but some services will be affected including customer database updating, software updating and downloading and other services.  We do not currently have an ETA to solve due to limited personnel being available on Christmas eve / Christmas day but it should be rectified within the next 48 hours.

Note: All users who purchase anything between December 24 and the time this issue is rectified will be receiving a 33% off coupon on all future purchases as a token of appreciation for your patience.

:thumbsup:

Reply #2 from WinCustomize Forums Top

Hi. As a Newbie I'm probably doing it wrong but when I try to download My Colours,I get the message "Object reference not set to an instance of an object". It's the same even with AV, A.Spy & Co. switched off. Can someone enlighten me?

Same thing here, I bought Harley Davidson Classic and I get the same message. I have emailed support....but now that I think about it, tailsgirl is probably right.

Siege of Centauri
Reply #3 from WinCustomize Forums Top

Note: All users who purchase anything between December 24 and the time this issue is rectified will be receiving a 33% off coupon on all future purchases as a token of appreciation for your patience.

 Really? Cool!  Where did you get this info, tailsgirl?   :grin:

Reply #4 from WinCustomize Forums Top

Top of the page Jim, there's a Root Database announcement message :)

Edit: It's gone now 8(|

Reply #5 from Stardock Forums Top

I had the same problem yesterday, and everything is AOK now

Reply #6 from WinCustomize Forums Top

Note: All users who purchase anything between December 24 and the time this issue is rectified will be receiving a 33% off coupon on all future purchases as a token of appreciation for your patience.

I figured that this MUST be a misprint. A 33% discount on ALL future purchases is one helluva discount. My email says one future purchase.Maybe that's why they took it down, tailsgirl...lol.

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