No user shown & changed password!

from Stardock Forums

I recently ran an app. called Newsid it seemed to run ok then restarted my laptop, however when it tried to reboot no user field was shown in my logon studio created logon screen. Moreover when I tried ctr alt del twice to bring up the default user field, an old user account comes up which I do not have the password for. I try to type my new admin account name and password and it is not recognized. Any advice please.

logonstudio
2,133 views 3 replies
Reply #1 from Stardock Forums Top

Run in safe mode and uninstall Newsid. If the program does change the SID of your machine that could be bad as activation for Stardock products is based on that information. However even if Login Studio was somehow broken due to this it would not change your account information. It just does not have a way to do that. At the same time that I suggest using safe mode you will still have to log in to your account. If you password is indeed changed you will have to go looking for a password removal tool or pay a professional to remove it for you.

Reply #2 from Stardock Forums Top

Thanx Seabass, please could you talk me through the steps of "run in safe mode" as im a bit retarded when it comes to anything technical. Newsid does change the SID of the machine as I ran it before and had no problems. It just changes the SID then closes.  What has happend to my loggon account I have no idea.

 

The old Admin account that comes up was from the original owner of the Laptop who I bought it from and she had  deleted her logon account, so I have no idea what her password was!

Elemental: Reforged
Reply #3 from WinCustomize Forums Top

restart computer and keep pressing F8 while it boots.....you will get a DOS type screen with options.....choose "Safe Mode"

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