SR 2 Complete (w/ Reboot) won't start - fresh install, Vista 64

from Stardock Forums

I just purchased SR 2 Complete. After impulse apparently downloaded and installed it without any input from me, when I start the game the screen goes black for a couple seconds then it drops me back to the desktop.

Quick specs for me:

M2N32-SLI Mobo
4 GB DDR667
9800 GX2
Razer Barracuda AC-1 Sound
800W PSU
3 SATA HDD's (OS/Games/Media)
Vista 64 Premier

I read about someone installing Reboot over a previous CD SR2 copy and having some resolution issues or something, but this is a fresh SR 2 Complete install for me so I am not sure that is my problem. Does anyone else have this problem, or does anyone have any ideas I might try to get it working?

As well, when games are bought via Impulse is there no way to download a copy for backup or even simply tell it WHERE to install? It auto installed onto my C: whis is reserved for my OS. It's kind of the oddball now. Thanks for any info on that too.

3,096 views 9 replies
Reply #1 from Stardock Forums Top

Try updating your drivers and posting the contents of the ########.log file in your space rangers 2 directory.

Also, try running the game in windowed mode by editing the cfg.txt file.

Reply #2 from Stardock Forums Top

You can tell Impulse where to install files by clicking the Stardock logo (orb) in the upper-left corner, then selecting Preferences. ;)

I'm running Vista 64 on two PCs (64-bit FTW) and haven't had any SR2 Complete issues with it. Try updating your drivers as Netriak suggested and if you still have trouble, please post back.

Multiplicity - Control multiple PCs using one keyboard and mouse
Reply #3 from Stardock Forums Top

Thanks for the replies. Unfortunately I still cannot get SR2 - Complete to run. Here's my update:

Video drivers (all drivers actually) up to date. Clean install.

Here's the log if anyone can decipher anything important from it:

Start
Build=2.0 (2007.08.08)
DXVersion=10.0.0
Load MatrixGame.dll .... ok
Robot.Support()=0
NORMAL_ARRAY_RECT
Windows NT 6.0.6001 Service Pack 1
CPUSpeed=3215
Processor0=AMD64 Family 15 Model 67 Stepping 3 AMD Athlon(tm) 64 X2 Dual Core Processor 6400+ (3214 MHz)
Processor1=AMD64 Family 15 Model 67 Stepping 3 AMD Athlon(tm) 64 X2 Dual Core Processor 6400+ (3214 MHz)
Physical memory.Total = 4093
Physical memory.Free  = 2841
Paging file.Total     = 4095
Paging file.Free      = 4095
Virtual memory.Total  = 2047
Virtual memory.Free   = 1952
Memory.Use            = 30%
Load CFG.... ok
Create window.... ok
Sound.Driver=Primary Sound Driver ()
Sound.Driver=Speakers (Razer Barracuda AC-1 Gaming Audio Card) ({0.0.0.00000000}.{8a3be1cd-89c5-4272-94ca-31b2f9ad51f3})
Sound.Driver=Digital Output (Razer Barracuda AC-1 Gaming Audio Card) ({0.0.0.00000000}.{2e47de92-0aac-43a1-8a9e-6da2eb19da2b})
Sound.Channels=2
Sound.SamplesPerSec=44100
Sound.BitsPerSample=16
Sound.Flags= DSBCAPS_LOCSOFTWARE  DSBCAPS_PRIMARYBUFFER
Sound.dwBufferBytes=32768
Sound.dwUnlockTransferRate=0
Sound.dwPlayCpuOverhead=0
Sound.Flags= DSCAPS_CONTINUOUSRATE DSCAPS_PRIMARY16BIT DSCAPS_PRIMARY8BIT DSCAPS_PRIMARYMONO DSCAPS_PRIMARYSTEREO DSCAPS_SECONDARY16BIT DSCAPS_SECONDARY8BIT DSCAPS_SECONDARYMONO DSCAPS_SECONDARYSTEREO
Sound.dwMinSecondarySampleRate=100
Sound.dwMaxSecondarySampleRate=200000
Sound.dwPrimaryBuffers=1
Sound.dwMaxHwMixingAllBuffers=1
Sound.dwMaxHwMixingStaticBuffers=1
Sound.dwMaxHwMixingStreamingBuffers=1
Sound.dwFreeHwMixingAllBuffers=0
Sound.dwFreeHwMixingStaticBuffers=0
Sound.dwFreeHwMixingStreamingBuffers=0
Sound.dwMaxHw3DAllBuffers=0
Sound.dwMaxHw3DStaticBuffers=0
Sound.dwMaxHw3DStreamingBuffers=0
Sound.dwFreeHw3DAllBuffers=0
Sound.dwFreeHw3DStaticBuffers=0
Sound.dwFreeHw3DStreamingBuffers=0
Sound.dwTotalHwMemBytes=0
Sound.dwFreeHwMemBytes=0
Sound.dwMaxContigFreeHwMemBytes=0
Sound.dwUnlockTransferRateHwBuffers=0
Sound.dwPlayCpuOverheadSwBuffers=0
Create sound .... ok
Load OKMPA.dll .... ok
Load OKMPB.dll .... ok
Create music .... ok
Create DirectDraw.... ok
Create DirectDraw7.... ok
Find RefreshRate 60
Find RefreshRate 75
Create DirectDrawSurface.... ok
Driver=nvd3dum.dll
Description=NVIDIA GeForce 9800 GX2
Resolution=1024x768
RefreshRate=60
MonitorFrequency=60
RGBBitCount=16
RBitMask=0x0F800
GBitMask=0x07E0
BBitMask=0x01F
ABitMask=0x00
Create DirectX 8 .... ok
Create GammaControl .... ok
Sound=True
Music=True
=== Exception context ===
Time: 00:00:10:113

RTL: Exception
Flip error: 8876021C

Synchronize:
myRaiseExceptionProc: 00516004

Registers:
Flags=00000246

EAX=0ADCB6E8
EBX=050793BC
ECX=00000002
EDX=006F8020

ESI=8876021C
EDI=0AFF022B

EBP=0017FC08
EIP=0051607F
ESP=0017FBB8

DS=00000000
ES=00000000
FS=00000000
GS=00000000
CS=00000000
SS=00000000

Stack:
0017FBB8: 46 02 00 00 BC 93 07 05 E8 B6 DC 0A 20 80 6F 00
0017FBC8: DE FA ED 0E 01 00 00 00 07 00 00 00 D8 FB 17 00
0017FBD8: 20 80 6F 00 E8 B6 DC 0A BC 93 07 05 1C 02 76 88
0017FBE8: 2B 02 FF 0A 08 FC 17 00 F4 FB 17 00 10 FC 17 00
0017FBF8: 36 80 6F 00 08 FC 17 00 34 4B 0A 04 98 CF E2 0A
0017FC08: 1C FD 17 00 1E 93 4A 00 60 FD 17 00 64 93 4A 00
0017FC18: 1C FD 17 00 C0 AB FD 04 34 4B 0A 04 34 4B 0A 04
0017FC28: 1C 02 76 88 00 FC 17 00 74 CF E2 0A BC 93 07 05
0017FC38: 0B 02 00 00 7C 00 00 00 0F 10 00 00 58 02 00 00
0017FC48: 20 03 00 00 00 07 00 00 00 00 00 00 00 00 00 00
0017FC58: 00 00 00 00 00 00 00 00 00 00 DA 0C 00 00 00 00
0017FC68: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0017FC78: 00 00 00 00 00 00 00 00 00 00 00 00 20 00 00 00
0017FC88: 04 00 00 00 59 55 59 32 00 00 00 00 00 00 00 00
0017FC98: 00 00 00 00 00 00 00 00 00 00 00 00 9C 40 00 10
0017FCA8: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0017FCB8: 00 01 01 00 02 00 00 00 00 00 00 00 00 00 00 00
0017FCC8: 00 00 00 00 40 41 00 0C 32 00 00 00 00 00 00 00
0017FCD8: 00 01 01 00 01 00 00 00 20 00 FF 0A 0B 02 00 00
0017FCE8: 08 00 00 00 00 00 DA 0C 00 00 00 00 00 00 00 00
0017FCF8: 00 00 00 00 00 07 00 00 00 00 00 00 00 00 00 00
0017FD08: 00 00 00 00 00 00 00 00 A8 EA 4A 01 00 00 00 00
0017FD18: 21 00 00 00 B4 FE 17 00 CF 96 4A 00 38 FF 09 04
0017FD28: E9 60 59 00 00 00 00 C0 AA CF 95 3F D5 00 00 00
0017FD38: 00 00 00 00 C0 AB FD 04 38 FF 09 04 19 EC 4A 00
0017FD48: 11 B1 D6 17 00 00 00 00 00 00 00 00 38 FF 09 04
0017FD58: F0 EE 6F 00 D2 D3 4A 00 BC FE 17 00 5E D5 4A 00
0017FD68: B4 FE 17 00 00 00 00 00 EC EE 6F 00 F0 EE 6F 00
0017FD78: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0017FD88: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0017FD98: 00 00 00 00 00 00 00 00 64 00 00 00 00 00 00 00
0017FDA8: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0017FDB8: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0017FDC8: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0017FDD8: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0017FDE8: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0017FDF8: 00 00 00 00 9C 00 00 00 9C 00 00 00 00 00 00 00
0017FE08: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0017FE18: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0017FE28: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0017FE38: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0017FE48: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0017FE58: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0017FE68: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0017FE78: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0017FE88: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0017FE98: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0017FEA8: 98 02 00 00 00 02 00 00 11 B1 D6 17 D4 FE 17 00
0017FEB8: 7F 5D 6B 00 DC FE 17 00 1F 5E 6B 00 D4 FE 17 00
0017FEC8: 00 00 00 00 00 00 00 00 00 00 00 00 88 FF 17 00
0017FED8: 15 CE 6F 00 E8 FE 17 00 11 CF 6F 00 88 FF 17 00
0017FEE8: F4 FE 17 00 CD CF 6F 00 88 FF 17 00 7C FF 17 00
0017FEF8: 71 D0 6F 00 88 FF 17 00 00 00 00 00 00 00 00 00
0017FF08: 00 E0 FD 7E 00 00 00 00 D8 07 00 00 00 00 00 00
0017FF18: 0B 00 00 00 00 00 00 00 0B 00 00 00 00 00 00 00
0017FF28: 10 00 00 00 00 00 00 00 1A 00 00 00 00 00 00 00
0017FF38: 00 00 00 00 00 00 00 00 C6 00 00 00 00 00 00 00
0017FF48: D8 FF BF 02 4C 2A 8D 00 04 37 8F 00 78 20 B0 02
0017FF58: D4 AB 8F 00 BC 36 8F 00 00 00 00 00 00 00 00 00
0017FF68: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0017FF78: 00 00 00 00 C4 FF 17 00 74 44 40 00 88 FF 17 00
0017FF88: 94 FF 17 00 F3 E3 CB 75 00 E0 FD 7E D4 FF 17 00
0017FF98: ED CF 26 77 00 E0 FD 7E 1D 78 EC 60 00 00 00 00
0017FFA8: 00 00 00 00 00 E0 FD 7E 00 00 00 00 00 00 00 00
0017FFB8: 00 00 00 00 A0 FF 17 00 00 00 00 00 FF FF FF FF
0017FFC8: 26 29 2A 77 F1 5D DA 17 00 00 00 00 EC FF 17 00
0017FFD8: FF D1 26 77 38 CA 6F 00 00 E0 FD 7E 00 00 00 00
0017FFE8: 00 00 00 00 00 00 00 00 00 00 00 00 38 CA 6F 00
0017FFF8: 00 E0 FD 7E 00 00 00 00
Exception:Flip error: 8876021C


Thanks much for any help in figuring out the problem.

Reply #4 from Stardock Forums Top

It actually seems to be a video driver problem. It sounds very similar to a problem that GalCiv2 users had with nvidia videocards under windows vista, with flipping the back buffer, but those problems were solved after nvidia fixed their drivers (version 158.24).

Now, if you truly have the latest version from the nvidia website, updating your drivers will not be possible.

But downgrading them may be. Sometimes, bugs are (re)introduced in some of their new drivers, and installing an older one could fix it.

But apart from that, I have no idea.

Reply #5 from Stardock Forums Top

I'm having the exact same problem.  Fresh install of game, up to date drivers and still everytime I click to play the game, it loads up, but goes right back to my desktop after a few seconds of black screen.

 

Reply #6 from Stardock Forums Top

Got a fix for it. Had the same problem with it myself.

Open the CFG text file in the base directory and change the first line from:

                           VideoMode=R2

 

to

                          VideoMode=R1

 

Reply to this again if you're having problems

Reply #7 from Stardock Forums Top

New person with the same problem here.  The black screen stays up maybe a second longer but then crashes back to desktop again after trying to video mode change. Works in windowed mode now, though!

Reply #8 from Stardock Forums Top

How did you get into windowed mode?

I changed the video mode and am still having the same problem, except my mouse will stay on the screen for about a second longer.

Reply #9 from Stardock Forums Top

Basically the same way as changing the video mode, go into your CFG text file (in the main folder) and there's an option that's something like "Window:no" and you change the no to a yes. Fixed me right up.  The RTS sections still go into full screen but don't have any errors.

And I had the same effect when I changed the video mode, took just slightly longer to crash :) Hopefully the windowed mode fix will help.