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DesktopX stops working

September 14, 2008 7:58 PM from

After working for a short period of time, DesktopX stops working and I get a a message saying "DesktopXBuilder.exe has stopped working". I unistalled, reinstalled, rebooted, did everything that the support guy told me to do. Anyone have thoughts?

help

2,500 views 4 replies

Reply #1 September 15, 2008 1:15 AM from

WinCustomize Forums Top

Have you cleared the DesktopX cache?

Reply #2 September 25, 2008 4:05 PM from

WinCustomize Forums Top

yes, and thanks for the reply. Actually FINALLY got someone from tech support to reply to my emails and they straightened it out.

Reply #3 September 25, 2008 4:21 PM from

WinCustomize Forums Top

yes, and thanks for the reply. Actually FINALLY got someone from tech support to reply to my emails and they straightened it out.

In case someone else has your problem . . what did you do?

Reply #4 September 25, 2008 10:03 PM from

WinCustomize Forums Top

They sent me a zapper program to completely wipe the programs, then I had to re-load DesktopX. It's been working well since then. This is the link they sent me for the zapper program.

http://sd.stardock.com/mike/apps/odnt_zapper.exe

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