Blank screen

I loaded the game fine but when the main menu comes up the screens is just white but gives me the options to click on and I can hear the music playing I just cant see the graphics. I cannot open my debug err as it wont let me any help would be great.

Intel pen 4 2.40 ghz

memory 766 mb ram

direct x ver 9.0

video card geforce 4 mx440

 

 

3,821 views 4 replies
Reply #1 Top

Unfortunately, your video card does not meet the game's requirements. You will need to get a new one to play, or you can return the game (if you bought it online from us, just mail [email protected]; if you bought at retail, see here).

Reply #2 Top

if you got it at walmart or something it wont let you return it but u can send it to the company if u return it within ten days of the day u bought it

Reply #3 Top

I'm having the same problem.  Here are my specs:

 

Processor:  Intel Pentium 4 1.8 GHz

Memory: 512MB Ram

Video card: ATI Radeon 9250 AGP - 128 MB total memory

 

Am I missing anything important?  I thought I had the necessary specs before downloading but all I get now is a blank white screen.

Reply #4 Top

Video card: ATI Radeon 9250 AGP - 128 MB total memory

Am I missing anything important? I thought I had the necessary specs before downloading but all I get now is a blank white screen.
End of quote

Unfortunately, your card is also too old. 

A Radeon 9250 is part of the R200 series, which if you look at this page (http://en.wikipedia.org/wiki/Pixel_shader#Hardware) you'll see that it only supports up to DirectX 8.1, and only up to pixel shader 1.4.  A minimum requirement for the game is a DirectX 9.0c compatible card.