got it on ebay, can't update my game..

The serial number is linked to your Stardock account, so you need to register the key with SDC/Impulse and all that good stuff.

To be more specific.

The email address you bought the game with is the email address they are assuming you used when you bought it direct from them, you didn't buy it direct from them. You'll need to create an account, something you would have done beforehand had you bought direct.

ok, so make what kind of account psychoak? and annatar11, my account on here...when I try and put my serial number in, it doesn't let it register..
if you guys could give me the links I need, that'd be AWESOME. I'll play with you alot if you do. hah, and thanks for the help.

Link served.

Beware of ebay sales of PC games, particularly those that claim to be 'foreign version, but in english'. Such is basically a euphemism for bootlegged copies which obviously won't have a legitimate and usable serial.

If you are going to buy this game on ebay, or anywhere not retail or D2D, you need to specificly ask the seller if the game has been registered online or not. It can only be registered once and there is no going back, IC doesn't support used sales. So, if the seller says that "They don't know" don't buy it. If they say "yes" don't buy it. If they say it has not, and they will let you return it, then go for it. I also bought my copy from a co. in Jersy, but before I would pay I contacted them and got them to say that it was not registered, and if I got it and it didn't work then I could return it. It all worked out fine.

So, what should you do? Try what the ppl above said and make sure that have tried to reg. it correctly. Triple check the key, etc. If it is still no good, return the game, unless they said it was a used copy. Then its kinda your bad for not checking out your purchase.