Typically if you are a recent purchaser of one version the upgrade is free or discounted.

Please post you bugs in a new post here.  We, the community will try to help and if we can't they can be escalated to Stardock support.

OD+ is a great app as it stands.  Let's work on your problems and go from there.  OD+ 2 may end up having no features you need/want and isn't even a concern.

we always give free upgrades to recent buyers.

Excellent:)
That's very good of you.

Are there any specific details at the moment? I mean, is there some kind of purchase threshold where people are regarded as recent buyers? Perhaps each case is decided separately.

I apologize if I'm causing hassle;)

Yep, as long as you bought in the past 6-9 months probably. The issue here is that 6-9 months ago OD was and is still at version 1.9 stable. So I'm guessing that that time frame will be extended to incorporate all people who bought 1.9, so they will get a free upgrade. Those who got 1.5 when they opened their wallet, like me, will have to splash the cash again.

Technically, you shouldn't have to pay to have bugs fixed. Software should work 100% out of the box and if it doesn't then devs need to take care of stuff for free.

Judging by the number of bugs that have accumulated from latest stable release, a beta and a new alpha, the devs will have their hands busy for quite some time. In fact, I'll even have the audacity to predict that by this time next year there won't be OD+ 2.0. At least, not a version that would work 100%, a beta maybe but not a stable release. Things keep piling up for Stardock and it's difficult to see them coming out of this rout any time soon.

The situation is quite desperate to say the least. Those who are on a stable release and having problems are advised to check out the beta and then told to try out the alpha if things aren't working. However, beta and alpha have some bugs in them already and then people are told to go back to stable release. Things are stuck in a vicious circle. I never came across such situation with any other bit of software I ever used...

If you did not notice he said



go figure for what that truly means for you...
me that says you get the upgrade and so would most anyone else too!

SGT :HOT:

I just paid For 1.9.
There is no way i am Paying for 2.0.
If i have to pay for 2.0 i am going to go spare.
I will start to search torrents. .

I think if you have a version of 1.9 Plus you should not have to pay for 2.0.

Oh who gives a shit. Just pay for it. "NO" I said i would Not "oh Of course yo will.

No "Oh well just go and buy a MAC and get all these pretty little looking gozmos any way.

Yeah F&^* it I am going to get a MAC. "i hear Leopard OSX 10.5.1 Os Really Cool.

Gees Microsoft aint gonna like this. Why an affiliate turning Windows users off so bad that they go over to MAC OSX. No i supppose microsoft will not like this. No We dont.

Oh well stiff.

If I have to pay for it Its just an extra cost ontop of it all and that breaks the camels back if you add it all up you would be better of if you buy MAC OSX 10.5.1

"Hello Mac" Hello You poor MS Windows user you must be happy to see us after all these years. I am. F&*^ MS.

WOW. messiah1 wonders how much heartache and retarded posts would be spared if people would only read the ENTIRE flippin' thread before they post stupid comments like this one...Proof that he didn't read the entire thread...

WTF?

I think the overall IQ of this thread just dropped 20 points.

Guys....it pays to read an entire thread as often the information you angst over is already given.

Suggestions re searching torrents is all very well ...'in jest'...but note that not only is warez likely to trash your system via artifact or design [or both] it is not acceptable on Wincustomize.com....;)

That's answered in the replies above!

Some other general comments:



The flyout isn't "broken" - it just doesn't have a particular feature. It's working as designed from that POV.



I can't vouch for Vista, but with XP SP2 & SP3 you just drag the "My Network Places" desktop icon to the dock (tabbed im my case).

They never fix bugs they ignore them like the tab always on top bug. some times a dock stays on top even when it is not checked.

 

It has been in every version of OD and no one fixes it. They say it will be fix in 2.0 but, I doubt it.

The bugs are not being ignored.  The developer is aware of the issue and it's on the list of things to be looked at.  There is only so much time in the world. 

So, why do they waste it developing software like Impulse when they had a perfectly functional Stardock Central?

Impulse has a function . .you may just not agree with it.

This has been discussed to death in other threads, but in a nutshell: large archive support (pretty important for new games), increased security, a more manageable code base, better external publisher support (TBD) and a few other things.

In any case, you can still use Stardock Central for everything ODNT.

I wasn't questioning the value of Impulse. I was questioning the resources that they wasted developing a new program when one wasn't needed, when they should have been fixing the existing software that had issues.

 

Dev time on Impulse is critical to Stardock going forward and is therefore not a waste.  It may not be *your* priority . . but that's a different issue. 

what definition of recent is used when speaking the sentence "recent purchasers will get their update for free"?

One area Stardock have been putting resources in is developing a Dock App for Dell.

Called the Dell Dock, its been installed as standard on selected new Dell systems for the last 6 months or so. The Dell Dock has at least one of the enhancements that some have asked about here on this forum; that of drag and drop population of it's 'Flyout Menus', called 'Application Catagories' in the Dell Dock. It also keeps the flyout menus in a horizontal line (or vertical depending on the position of the Dock, top or right side etc.), rather than is the arc that OD+ gives. It has several limitations as compared to OD+, in that you can only have 1 dock, and there's no way to customize the icons in the Flyout menus, also it does take an age for dragged apps/files to appear in the Flyout Menus. So I suspect that the devs here are going to be busy ironing some of the bugs out of this project as well as out of OD+.

So I don't think the Stardock Devs are just sitting around twiddling their thumbs!!

I do hope though that they will focus some extra resources in the new year to developing further, what I personally think is their most useful product, namely OD+. I would happily pay for a 2.0 Upgrade, whether it only contained some bug fixes or had extra functionality. The usefulness of the product is well worth it in my opinion.

Jonathan.

Technical Director,

PQSA Services.

'Assisting NGO's with IT Services.'

They care more about Dell then fixing products they sell to everyone? Micheal Dell runs your company so when is Dell buying you all?

Well, Stardock has been commenting for years that ObjectDock 2.0 is coming out. If you've purchased ObjectDock before January 2010, you're probably out of luck.

I still see bugs in OD that have been there for years. They will NEVER be fixed because Stardock is busy making new junk and can't be bothered to fix the stuff that they've already collected their money for.

...kinda like a car dealership telling you, "We'll do the warranty work on your car just as soon as we've sold all the cars on the lot."

I think 2.0 will be released in January 1, 2022 the rate they are going.. Come on, I am having so many issues, especially with the Always Up function on TabDocks. StarDock, get to work and fix these problems!

Just a question...

Would it be unreasonable to request a refund after using the program for six or more months? Many users have been patiently waiting for bugs to be fixed and decided to wait instead of instantly requesting a refund.

I wouldn't think the wait will be *too* much longer.

Do you know something we dont???