Thanks for the great support Frogboy!

from Stardock Forums
I have never in my life seen the kind of immediate tech support provided for this game. I hope it catches on.
360 views 12 replies
Reply #1 from Stardock Forums Top
Ditto on that. I'm just hoping that Brad doesn't work himself into such a lather that he winds up sitting in a corner twitching and drooling rather than continuing to work on the game or toward its sequel.... :)

~SDC~
The Political Machine 2024
Reply #5 from Stardock Forums Top
This is probably the best customer support for a video game I have ever seen by far. Plus, as a bonus, it's the best game since Civ 2. Which is saying a whole lot. :CONGRAT:
Reply #6 from Stardock Forums Top
Joining to this :CONGRAT:
And I consider this the best TBS of all those I know (I played many many TBS so I can evaluate...)
Reply #7 from Stardock Forums Top
Thanks guys. It's not just me though. The whole Stardock team is helping me out on stuff too. I just happen to type very very fast. ;)

~SDC~
Reply #8 from Stardock Forums Top
I seldom post, but I just had to put in my two cents.

#1 This is the best game I've played in the past three years. This game will become a classic.

#2 I love the fact that you don't need the CD to play. I don't like to use them. They run down the battery faster in my laptop. I don't like to go searching for CDs. I'm lazy.

#3 The updates keep making the game more and more interesting.

#4 The personal touch given by the developers is unmatched. There is no equal. There is no better.

Keep up the good work.
Reply #9 from Stardock Forums Top
Hear, hear! Three cheers for Stardock... all in favor of Frogboy for Emperor, say "aye". Okay, so that's taking it a bit far... ;)

Seriously, though - I can't say enough about how impressed I am with post-purchase support and interaction with the gaming community. A model for others to follow...
Reply #10 from Stardock Forums Top
I would like to say thanks as well. I've paid almost as much money for other games that had devs who only communicated through corporate PR on their website. Devs who either due to not caring, or publisher pressure, only released one bugfix patch and then ran away never to touch the project again. Devs who because of publisher pressure wound up releasing unfinished products as "final builds"...

So, it's a breath of fresh air to have a dev who doesn't mind communicating directly with the fans and who, because he's head hancho, gets to say when and how much support the game will get.

I've paid more for GalCiv than I usually do for a game, but based on past experience with Stardock, I know I can count on continued support :D
Reply #11 from Stardock Forums Top
I'd love to get the superlative support that you are all getting. I still can't seem to properly join an empire and haven't gotten any reply from the company from either the post I made here a few days ago or the email I sent Stardock a couple of days ago.
Reply #12 from Stardock Forums Top
The game is great, the customer support is fantastic, and the community, generally, is one of the most helpful I've seen. GalCiv is one of the best computer gaming experiences I've had in the last 10 years. Kudos to all involved.