Concerning the CD-RW problem and refunds
from 
PolMach Forums
PolMach Forums
Here is a copy of the message i sent to "[email protected]" today, just posting here to see if i can get quicker response from any Support who might be looking at forums:
Hello,
I have recently purchased "The Political Machine" from a retail store. I
noticed on the box, this warning:
Notice: This game contains technology intended to prevent copying that may
conflict with some CD-RW, DVD-RW, and virtual drives.
No where on the Ubisoft, Stardock, or Political Machine websites does it
inform customers which specific CD-RW drives it does not work on. My
computer exceeds all System Requirements printed on the Political Machine
box.
Ubisoft does not have a return policy for opened software (even if the
software does not run on a computer with the requirements), and neither does
the retail store I purchased The Political Machine from.
So my question is:
If I open the box and install the game, and it is unable to run, and I
pursue help from Stardock and/or Ubisoft technical support, and the problem
is unable to be resolved, will Stardock Corporation refund my $19.99 + tax?
If not, I am sorry to say that I will have to return this product to the
retail store I purchased it from, as I am unwilling to "gamble" with $20.
Thank you in advance for a response.
Hello,
I have recently purchased "The Political Machine" from a retail store. I
noticed on the box, this warning:
Notice: This game contains technology intended to prevent copying that may
conflict with some CD-RW, DVD-RW, and virtual drives.
No where on the Ubisoft, Stardock, or Political Machine websites does it
inform customers which specific CD-RW drives it does not work on. My
computer exceeds all System Requirements printed on the Political Machine
box.
Ubisoft does not have a return policy for opened software (even if the
software does not run on a computer with the requirements), and neither does
the retail store I purchased The Political Machine from.
So my question is:
If I open the box and install the game, and it is unable to run, and I
pursue help from Stardock and/or Ubisoft technical support, and the problem
is unable to be resolved, will Stardock Corporation refund my $19.99 + tax?
If not, I am sorry to say that I will have to return this product to the
retail store I purchased it from, as I am unwilling to "gamble" with $20.
Thank you in advance for a response.