PM2004 - Crash to desktop extremely often

I tried three times to run a Quickplay, but observed CTDs out of the blue each time within five weeks/turns at maximum.

I installed TPM via Stardock Central, currently on version 1.01.013. I'm running Win XP fully patched (without SP2). No instabilities with any other applications.

File "debug.err" in TPM main directory shows following disturbing last lines:




I'm willing to post any additional information that may help to analyze this.

Any help appreciated.
7,155 views 5 replies
Reply #1 Top
Install and run SmartException it's in the Free Stuff tab of Stardock Central. This will produce a polmachine.exe.cra file which you can send to [email protected]. It'll really help us analyze the problem.

- Mudflap
Reply #2 Top
Could you let us know what your hardware is?
Reply #3 Top
Sorry, in the meantime I was for other reasons unable top play PM.

Now I tried it again with version 1.01.017. After some hours of play a CTD happened again.

Unfortunately I forgot to run SmartException before that

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Hardware

Athlon XP 2000 (identified as x86 Family 6 Model 6 Stepping 2 AuthenticAMD ~1666 Mhz)
256 MB RAM
NVidia GeForce 3 Ti 200
MoBo with VIA KT266 Chipset
Sound on board with VIA 97 codec
SCSI: HD and CD-ROM
IDE: HD and CD-RW
USB with Bluetooth + Scanner

Do you need more details? If so, which?

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By the way:

in my "debug.err" file I found:

Debug Message: Failed to Validate Move for BillRichardson. Stamina: 1, Money: 15838
ASSERT ERROR in file Game.cpp at line 3087.
Debug Message: No endorsements available.
Debug Message: No endorsements available.
Debug Message: No endorsements available.
Reply #4 Top
Can you please send the complete debug.err file to [email protected], and if you have SmartException running when it crashes, please send that as well. Also if you can send the DXDiag report that would be very helpful as well, Thanks!
Reply #5 Top
I have this problem as well, every few turns or if I try to do a radio or tv ad, it crashes. heres the debug:
Debug Message: ******* Starting Game Shell *******
Debug Message: Could not open reg key.
Debug Message: Could not find a Drengin.net Serial No.
Debug Message: Could not open reg key.
Debug Message: Could not find political machine serial in registry subdirectory PM1.
Debug Message: Could not open reg key.
Debug Message: Can't find political machine serial in registry subdirectory PM.
Debug Message: Can't find any serial numbers.
Debug Message: No anti-aliasing option selected.
Debug Message: Windowed mode selected.
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: HAL (hw vp): NVIDIA GeForce 7600 GS
Debug Message: D3DPRESENT_INTERVAL_IMMEDIATE
Debug Message: Refresh rate: 0
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: Border size reported as 6 by 32
Debug Message: Now windowed.
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Added fonts: font2 font1 Arial13B Arial16B2 Arial10
Debug Message: Added fonts: Arial12 Arial12B Arial14 Arial14B Arial16
Debug Message: Added fonts: Arial16B Arial18 Arial18B
Debug Message: Initializing sound card.
Debug Message: Issues Loaded
Debug Message: Issues Tweaked
Debug Message: Loading 15 questions from Data\60SecQuestions.questions.
Debug Message: Loading 14 questions from Data\HardHitterQuestions.questions.
Debug Message: Loading 15 questions from Data\JoeUserQuestions.questions.
Debug Message: Loading 9 questions from Data\KingQuestions.questions.
Debug Message: Loading 22 questions from Data\NightTimeQuestions.questions.
Debug Message: Loading 19 questions from Data\OMaleyQuestions.questions.
Debug Message: Loading 15 questions from Data\SawyerQuestions.questions.
Debug Message: Question Files Loaded
Debug Message: Special Interest Loaded
Debug Message: Create setup screens.
Debug Message: Set mouse.
Debug Message: Unhide opening menu.
Debug Message: Set update timer.
Debug Message: ******* GameStarted *******
ASSERT ERROR in file .\Source\Animation.cpp at line 32.
Debug Message: Trying to add animation that already exists. Disaster avoided

I have an AMD dual core 2.8, 4 gigs ram, nvidia geforce 7600, and direct X 9.0c