TweakVista startup issue

from Stardock Forums
I downloaded this software about a month ago and was quite pleased with the features I saw available when I first started it up. After that however, tweakvista has not worked for me, Windows always displays a message saying "TweakVista has stopped working". I have uninstalled and reinstalled and nothing has worked. Im really unsure of where the issue is because Windows is not giving me an actual error, and I know my os is running effectively with no issues. Any help is greatly appreciated, Thanks alot, James
7,860 views 16 replies
Reply #1 from WinCustomize Forums Top
Untill someone knowledgeable comes along, you might think about if you loaded anything after TweakVista that maybe causing the problem. Now, are you saying that it only worked the first time after you loaded it and open it and then not after that? Have you checked to make sure you have the current release?  I can't really help much, don't use Vista. ;) 
Reply #2 from Stardock Forums Top
Umm it stopped working an hour later when I reopened it to give it a try. I had not loaded any other program within that hour, I had gone to eat dinner. So from the time of install, then closing and going to eat, coming back an hour later and reopening it, it stopped working. And ever since nothing I have tried will fix it.
Sins of a Solar Empire: Rebellion
Reply #3 from WinCustomize Forums Top
Wow, that qualiflies as being strange. Since no one stop by, I can only suggest that you contact [email protected]. Although you may want to wait and give it another day and see if someone from support answers you tomorrow.  :NOTSURE: 
Reply #4 from Stardock Forums Top
Free version or trial?

Do you have anything like security applications that could be messing with it? If so try turning them off to see if you still have troubles.

It might just be better if you send a ticket to [email protected] if you try this and get no effect even after a reinstall.

Reply #5 from Stardock Forums Top
I believe it's the free version, I was planning on purchasing based on its performance. I have tried turning the vista security options on and off to no avail
Reply #8 from Stardock Forums Top
Well, its been around 48 hours. I've gotten no reply at all, and their email stated not to contact them until they do first. Can anyone here help me?
Reply #9 from WinCustomize Forums Top
James they will get to you. You can also track your ticket. Use the email that they sent you, it should explain in there how to. It might just be tough getting an response or a fix this close to the Holidayx. Hang in there. ;) 
Reply #10 from Stardock Forums Top
Got a ticket number I can check on for you?
Reply #11 from Stardock Forums Top
Ticket ID: LWL-371680

I realized the holidays could be affecting a response, I'm not worried, but I do appreciate your help.
Reply #12 from Stardock Forums Top
There was a responce on Dec 20th. I am sending it again.
Reply #13 from Stardock Forums Top
ok, turns out the emails went to my junk folder which I never check. Thanks alot for your support.

James
Reply #14 from WinCustomize Forums Top
Hey James, you're leaving us in the dark here. Did support come up with a fix for your problem? :NOTSURE: 
Reply #15 from Stardock Forums Top
ahh, I have been super busy this weekend, my bad, I havent had the time to try what they suggested, i will be doing it sunday morning, now off to bed...