Problem with my serial number

Ok:

My first metaverse problem got fixed, but now I have a new one...

When I signed up for Metaverse after loading DA (I never used metaverse while I was playing DL, for no good reason), it wouldn't accept my DA serial number, so I used my DL one. I just finished my first Metaverse map in DA, and naturally, Metaverse doesn't recognize the serial number and won't upload the information. Question: how do I change my serial number to my DA one? I think the issue is that there was a mixup and my profiles had to be merged when I downloaded DA; I got two emails from Stardock with two different serial numbers. Anyone? Thanks!
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Reply #1 Top
I believe that the two accounts need to be merged by stardock. Please email [email protected] outlining your issue and they will help rectify the issue.

Please note that the support centre is not 24hr and works only Mon-Fri so there may be a small delay in rectifying this for you.

D

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