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Everytime I Think the support of stardock is bad, it seems to get even worse.

January 4, 2007 10:40 PM from

I sent in a comment about th9inksync expiring...

Well, you turned around and put a new version up.

Well, it is now expired too.

I am glad I spent my money on it....

thinkdesk

3,161 views 3 replies

Reply #1 January 5, 2007 5:51 AM from

WinCustomize Forums Top

I have checked with the lead developer on this and apparently this should not be expiring until April 2007

Please double check your system date.

Reply #2 January 30, 2007 10:17 AM from

Stardock Forums Top

If you have troubles with our software please contact us at [email protected]. If you have complaints please send them to [email protected]. If you are a paying customer and need help immediately please use the phone numbers listed on our Contact Us page from Stardock.com.

We in the support staff are willing and able to provide as much support and needed answers for questions as often as possible. There are much better ways to get your answers and assistance provided. Please utilize them and we will do all that we can to help.

Cheers,
Seabass
Support Tech

Reply #3 January 30, 2007 10:32 AM from

Stardock Forums Top

I wanted to add quickly that we checked on any available tickets you might have had open with us to see if there was something that was neglected or missing. Please note that you have never responded to any of our reply’s to your open tickets.

Before you criticize the hard work that support puts forth for this community and for our customers please be sure that you first utilize what is offered to you.

We still stand to help should you need anything.

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