Someone Emails Me With A Problem
Any suggestions?
from 
WinCustomize Forums
WinCustomize Forums
I received this email today and I was wondering if anyone can help. The message is below. Thanks. 
The Email message
Sir,
I'm hoping you will be able to assist me in the removal of a partial 'suite' from the Win's site. Referencing suite 'Just Hanging Around' Jimbo 9294 page 7. Briefly, I downloaded this suite without success. The frog screen downloaded but not the rest. Consequently in my attempts to delete this screen I deleted/uninstalled all related files from Win's/Stardock and now have a partial frog screen that I can't get rid of. Any assistance would be greatly appreciated!
Thank you in advance for your time and consideration.
My Reply
Hi,
I not sure if I can help because It is not really clear what the problem is or what caused it.
I'm going to post this email on the WinCustomize Forums and see what we come up with. I'll Keep in touch.
In the mean time, try to remember exactly what you did and what happened from the time you downloaded the suite.
List Your System details Make, Model, OS, etc. All of this information will be helpful when the WC community starts to reply to the post. Once I have it posted I'll email you the link so that you can read the responses as well.
The Email message
Sir,
I'm hoping you will be able to assist me in the removal of a partial 'suite' from the Win's site. Referencing suite 'Just Hanging Around' Jimbo 9294 page 7. Briefly, I downloaded this suite without success. The frog screen downloaded but not the rest. Consequently in my attempts to delete this screen I deleted/uninstalled all related files from Win's/Stardock and now have a partial frog screen that I can't get rid of. Any assistance would be greatly appreciated!
Thank you in advance for your time and consideration.
My Reply
Hi,
I not sure if I can help because It is not really clear what the problem is or what caused it.
I'm going to post this email on the WinCustomize Forums and see what we come up with. I'll Keep in touch.
In the mean time, try to remember exactly what you did and what happened from the time you downloaded the suite.
List Your System details Make, Model, OS, etc. All of this information will be helpful when the WC community starts to reply to the post. Once I have it posted I'll email you the link so that you can read the responses as well.
