Cursor XP Problem

whenever i try to change theme it says "CurXPCpl.exe has encountered a problem and needs to close.  We are sorry for the inconvenience."  please help!!! i am using Cursor XP Plus by the way

17,947 views 20 replies
Reply #1 Top
I have Cursor XP Plus and I have been having a lot of trouble with the same thing. Only certain themes trigger this crash, but they are consistant. Also in my file manager, I can double click the bad theme and it will load ok.
I have uninstalled and reinstalled after cleaning the registry. Nothing works so far.

Strangely, this started happening a couple of weeks ago, I think. Not after an upgrade either.
Reply #3 Top
ditto

always with sparkle and fullscreen cross. I actually had Sparkle working for a while, but no more. Fullscreen_cross, never.
Reply #4 Top
I've only had one CursorXP theme cause this so far, "Tronnix" by J.J. Ying. If I try to use it via the CursorXP utility in Mouse Properties, CursorXP crashes. But if I double-click on the file I have stored in a folder on my HDD, it works fine.
Reply #5 Top
Ditto on the CursorXp crashing for unknown reasons. When I try to change cursors- there's a long delay after choosing the cursor I want - cursorXp stays " white " Then finally will change. " CursorXp encountered a problem" occuring about 50% of the time with heavily animated cursors - but ones I have used before without a problem. I've been using windows default cursor .......
Reply #6 Top
Has anyone tried clearing the cache (delete the CursorXP folder in the "C:\Documents and Settings\USERNAME\Local Settings\Application Data\Stardock" folder)?

Mini tutorial http://corkyo.wincustomize.com/Articles.aspx?AID=82461

Note - the mini tutorial shows the standard free "CursorXP" folder, but there should be one created by the plus version.

Note #2 - there is no folder named "cache", just a folder bearing the program's name in the Stardock folder. Deleting the folder forces the program to load with the default settings by removing any user preferences stored in the cache. A new cache is written upon reload.   

I am not sure if this will help, but it will remove a possible corrupt ".ini" file in the cache.
Reply #7 Top
Has anyone tried clearing the cache (delete the CursorXP folder in the "C:\Documents and Settings\USERNAME\Local Settings\Application Data\Stardock" folder)?

hmmm followed pathway......I get as far as Application Data and it ends there - no Stardock folder at all..just 1 folder named " Microsoft "


Reply #8 Top
C:\Documents and Settings\Owner\Local Settings\Application Data\Stardock

I show CursorXP, DesktopX, IconX, Object Dock, and Skin Studio.
Reply #9 Top
I show CursorXP, DesktopX, IconX, Object Dock, and Skin Studio.


I have the right path - but nothing of Stardock there..Im wondering why /

Reply #10 Top
What path do you have CursorXP installed to?
Reply #11 Top
What path do you have CursorXP installed to?


Its just in my Programs file folder - but how can I clean cache out _ i see no place to do this - I reread corky's tutorial on cache cleaning - but I still cant find a way to do this.
Reply #12 Top
Is Corky saying to delete the entire folder ? If I delete the folder - then all the Themes go with it.
Reply #13 Top
Yes he is...BUT NOT THE ONE YOU'RE TALKING ABOUT.

My path for CursorXP is C:\Program Files\Stardock\CursorXP

If you path is C:\Program Files\CursorXP then maybe a cache is create elsewhere (TZ?)

Did you install CxP via SDC?
Reply #14 Top
Did you install CxP via SDC?


I dont think so - its one of the older programs I have -

But Im still confused why I have no Stardock programs in the area corky is talking about. All my Stardock programs are in C:Program Files|Stardock\Object desktop


If you path is C:\Program Files\CursorXP then maybe a cache is create elsewhere (TZ?)


Yes - but where ? Thats what Im trying to figure out- i have no hidden folders

Reply #15 Top
Try = (if you want) = save all your cursors, trails, sounds, etc somewhere and uninstall, reboot, download and install via SDC


All of mine are not in the ObjectDesktop folder - I got a bunch of Folders in "Stardock" - hmmm.... CursorXP isn't part of Object Desktop...
Reply #16 Top
Try = (if you want) = save all your cursors, trails, sounds, etc somewhere and uninstall, reboot, download and install via SDC


All of mine are not in the ObjectDesktop folder - I got a bunch of Folders in "Stardock" - hmmm.... CursorXP isn't part of Object Desktop...


I was thinking I could reinstall - and cursorXp is separate like you said.
Im still confused why I dont even have a stardock folder in local settings/application data .

I suppose it was always like that and I guess there's no answer for it.

Thanks for replying tho .
Reply #17 Top
Im still confused why I dont even have a stardock folder in local settings/application data .


I gots no idea on that.
Reply #18 Top
Ok. I uninstalled CursorXP Pro and cleaned up the leftovers with Total Uninstall 3. I rebooted and then cleaned the registry with 5 different reg cleaners, including jv 16.
I went into my file manager and cleaned up any files that may have been used with Cursor XP, including the folder you mentioned above.

I rebooted, installed Cursor XP Pro 1.3, not using the SDC, and rebooted again.

Opened Cursor XP and clicked on a theme that I knew was crashing it and bigger than sh!!!t, it crashed again. At this point, I don't think it's my problem since others are experiencing the same thing. What's it going to take to get someone from Stardock to address this issue? Do I need to contact them by email or do they monitor this forum?

I also have a problem that occurrs sometimes when I exit Cursor XP, the GUI crashes and the desktop reloads.

This proggie needs some work.
Reply #19 Top
Just a note: this "fix" does not work if you are experiencing the problem of your cursor blinking/disappearing whenever you use IE7. CursorXP Plus works great in any program except IE7. I've installed CXP on a clean system after updating EVERYTHING; graphics, XP SP2, HP updates, the works. I've checked the Microsoft site on custom cursors and drew a blank. I've changed cursor blink rate, hover time and sensitivity in Tweak UI, tried uninstall/reinstall, even changed the batteries in the wireless Intellimouse. Does anyone in here have any ideas on how to fix a blinking cursor? I find it annoying to have to use the Ctrl/Shift/C when I open IE7. Is there a "smiley face" for pulling out my hair?