Admins Please Acknowledge

that you are aware

from WinCustomize Forums
That this site is becoming more and more difficult to access (without busy server errors) and when one does get in, the page draws can be so slow as to make you feel you are watching rocks grow. Seems to be the case ever since the new servers and upgrades, and site policy changes. Are all resources going to the gaming?
6,116 views 34 replies
Reply #1 from WinCustomize Forums Top
Typing out responses to threads only to have them fail when sending is really getting irritating. Why bother anymore?
Reply #2 from WinCustomize Forums Top
I know, I know. I have just about given up as well. Getting too stressful to even browse the categories anymore. And yet, not a word from the site folks.
Elemental: Reforged
Reply #3 from WinCustomize Forums Top
I copy what I type on the forum just in case it goes into space, that way I can just paste my message, and try again,
Reply #4 from WinCustomize Forums Top
New servers are being introduced later this week (I hope). I also hope they will be for subscribers only...
Reply #5 from WinCustomize Forums Top
From another thread by a stardockian

#1 by Neil Banfield
Mon, April 10, 2006 04:30 AM

The servers have been having problems recently and the new servers are due to be installed later this week.
Reply #6 from WinCustomize Forums Top
I thought we just got new servers a few weeks ago when it was front page news about the new speed. I guess I totally misunderstood all that!
Reply #7 from WinCustomize Forums Top
I copy what I type on the forum just in case it goes into space, that way I can just paste my message, and try again,


I do that when I upload anything also... it never goes through the first time..usually takes many, many times and sometimes what I wrote has vanished!!!
Reply #8 from WinCustomize Forums Top

I thought we just got new servers a few weeks ago when it was front page news about the new speed. I guess I totally misunderstood all that!

 

I thought this also....HUM.......

Is tthis more servers or replacing the ones that were being installed?

Reply #9 from WinCustomize Forums Top
I believe it's all about more than just the one server....
Reply #10 from WinCustomize Forums Top
I believe it's all about more than just the one server....


So - the site has been brutally slow lately, and all we get for an explanation is a wink? And does subscriber mean OD subscriber, or are we being locked out of the site too?
Reply #11 from WinCustomize Forums Top
My point as well Davebo. I am like a lot of folks here that re upped subscriptions well into the future to support the site and since then things have gotten to the point of painful frustration. Things happen and I have sat through this for weeks now waiting for someone to say we are fixing this or fixing that and bear with us. But I have heard nothing, not even an acknowledgement that a problem exists. As for upgrading just for subscribers that would defeat the pupose as what person trying the site and experincing these outages and slow page draws would then sign up for a subscription?
Reply #12 from WinCustomize Forums Top

To all,

We are working on things to make everything run smoothly for you.  We have had lots of hiccups in the last little while with new servers and mass site hits with new games and other problems.  As well as you don't like the down times, and the posts not going through; we don't either. 

I hope you understand there are sometimes problems that happen in upgrading, but it is all to get things working better and faster for you.  We certainly aren't trying to make you suffer here, and do listen to what you have to say. 

Reply #13 from WinCustomize Forums Top
Thank you for the response! Best of luck for us all!
Reply #14 from WinCustomize Forums Top
I copy what I type on the forum just in case it goes into space, that way I can just paste my message, and try again,


...me too...

?!?
I do that when I upload anything also... it never goes through the first time..usually takes many, many times and sometimes what I wrote has vanished!!!



I hope you understand there are sometimes problems that happen in upgrading, but it is all to get things working better and faster for you. We certainly aren't trying to make you suffer here, and do listen to what you have to say.


...asked and answered...

[sigh] We're with you SD and WC, just frustrating at times...I have to remember what it was like in 2002 and B4. Thanks for working so hard on this. I can only imagine just the hardware side of it, let alone the software. How many million hits a day?!
Reply #15 from WinCustomize Forums Top
I copy what I type on the forum just in case it goes into space, that way I can just paste my message, and try again,


I forget all the time. I'm past my prime.
Reply #16 from WinCustomize Forums Top
I'm past my prime.

I was born that way...
Reply #17 from WinCustomize Forums Top

Woah! WinCusto is in hyperdrive. I keep clicking on threads and they open instantly. Something weird is going on...

 

Reply #18 from WinCustomize Forums Top
allright..nobody touch anything..perfect right there.
Reply #19 from WinCustomize Forums Top
I keep clicking on threads and they open instantly.


I've noticed that as well! Don't anyone move!
Reply #20 from WinCustomize Forums Top
Yes! Hyperdrive, at last !

Thanks SD/WC, whoever's running it all.
Reply #21 from WinCustomize Forums Top
4/12 and the hyper dive is still here! Careful now, you will really spoil us!
Reply #22 from WinCustomize Forums Top
Drive, not dive but can't get the edit function to work!
Reply #23 from WinCustomize Forums Top
Well I must of missed the " hyperdrive " 'cause im seeing big 2 inch wide blue lines between each post because the page never even fully loaded. This widget I uploaded the day before has disappeared from my skin list. So I give up.
Reply #24 from WinCustomize Forums Top
I haven't had any problems. Though, I've moved in the past couple weeks so who knows. Beforehand everything was working flawless.

Today I tried out SD Central and downloaded in the masses as usual.. Didn't have any hikkups or anything like that?

I say you all give the team a break.. And stop getting up on Jafo. He volunteers his time here to help keep the community up, he has nothing to do with the servers or Stardock.
Reply #25 from WinCustomize Forums Top
In case you missed it, Jafo is no longer a volunteer but an employee. (A well deserved promotion is my book). I do not think anyone was getting on anyone. Just tryinmg to get some answers to a difficult issue.