How do I get my privileges back?

March 20, 2006 8:33 PM from

I went to download a wallpaper a few minutes ago and got a nice long message about how I needed to buy a product or subscription to continue downloading because I had exceeded my 50 MB limit.

Since I have given Stardock quite a lot of money over the last year or so, and am a level 4 customer and theoretically entitled "to unlimited file downloading on WinCustomize", I am assuming that the recent upgrades to the Wincustomize computers has screwed up my data somehow.

How do I go about repairing this? Or do I just wait and hope that the systems will eventually start recognizing me again?

Thanks.

2,153 views 7 replies

Reply #1 March 20, 2006 9:26 PM from

WinCustomize Forums Top

Did you ever cross reference your Stardock and Wincustomize accounts. Go to your account settings and do that if you haven't.

Reply #2 March 21, 2006 12:46 AM from

WinCustomize Forums Top

I was under the impression that Stardock has changed things to where you can only download an unlimited amount of skins for the product that you purchased meaning if you want to download an unlimited amount of anything here you need to purchase a Wincustomize Subscription.

Reply #3 March 21, 2006 1:05 AM from

WinCustomize Forums Top

Same thing happened to me about a year ago, turned out the solution was as simple as NT posted: Cross-Reference WC and SD!

Reply #4 March 21, 2006 1:24 AM from

WinCustomize Forums Top

you can only download an unlimited amount of skins for the product that you purchased meaning if you want to download an unlimited amount of anything here you need to purchase a Wincustomize Subscription.

that doesn't sound quite right. possibly you meant: ...if you want to download an unlimited amount of everything here you need to purchase a Wincustomize Subscription... ?

Reply #5 March 21, 2006 2:02 AM from

WinCustomize Forums Top

.if you want to download an unlimited amount of everything here you need to purchase a Wincustomize Subscription... ?

yeap..., there you have

Reply #6 March 21, 2006 4:26 AM from

WinCustomize Forums Top

Or if your subs are still current then you'll need to login

Reply #7 March 21, 2006 6:12 AM from

WinCustomize Forums Top

Citizen sztosz because we can....

I can show you how to enter a locked car without a key. That too can be 'legal' but doesn't necessarily make it 'right', either....

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