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Owens Corning Basement System Review

Owens Corning Basement System Review

My review and experience with it

If you decide you want to finish your basement there are lots of options to consider.  Do you do it yourself? Do you contract it out? Maybe do a little in between? For me and my wife, we just aren't handy enough to try to finish a basement on our own.  So we decided we'd contract the whole thing out.

Once you decide you're going to contract it out, then it's a matter of deciding what direction to take with it. Do you go with drywall? The problem with drywall is that it takes months to put in (how long do you want contractors going in and out of your house?).  It makes a lot of mess (expects months if not years of drywall dust to be floating around your house), it's susceptible to damage from a wide range of sources (water, normal wear and tear due to it being in a basement).  So we wanted our basement finished but drywall had a lot of negatives to it.

That's when we heard about the Owens Corning Basement System.  After intense negotiations, we had it done.  And below you can read about our experiences during the sales process, installation, and after effects.  I hope you find it useful.

The Owens Corning Basement System has been in place now for our basement for about a month now so I've had time to get used to it.

The project went pretty smoothly except for a few hiccups that I'll talk about here. So what's the verdict? Here are the things I really liked about it:

  1. It's fast. In 2 weeks it's all done.
  2. It's clean. No dry wall dust all over.
  3. It's durable. It's virtually impossible to damage. Basements, unlike the rest of the house, are more prone to dings since that's where most people store things too.
  4. It's virtually sound proof. This was an unexpected benefit. But the kids can go and play down there without having to hear music, TV, yelling throughout the house.
  5. It looks pretty nice still (but not as nice as dry wall in my opinion).
  6. It is nice to know that in 20 years it'll look the same as today. Dry wall in basements tend to not look so good. At best you'll have to repaint larger areas. With this, you don't have to.

The big thing for us though was the speed of it. My first basement was done with dry wall and I have no regrets about that. It was nicely done. But it took months to do and over a year for the house to stop having more dust in it than before. The dry wall dust simply gets everywhere.

If you're as unhandy as me, then you likely want contractors to do pretty much all the building. It can be uncomfortable having strangers in your house for months. In contrast, the Owens Corning Basement System was installed in our roughly 1100 to 1200 square foot area in about 2 weeks (closer to 10 days).

In short, I was willing to pay a premium to not have to deal with a summer of construction. The fact that it looks nice and can't be damaged easily was a real bonus. My 3 year old already put that to the test by taking a permanent marker to one of the walls. In a few minutes we were able to wipe it off with some bleach and you can't even tell where it was. Contrast that to having to repaint that area with a dry wall basement. Not to mention all the nicks and gouges that would be there due to moving stuff down there.

That said, here are things that I ran into that I didn't like that you should be aware of:

I really didn't like the sales strategy of their sales people. High pressure combined with little specifics created a lot of headaches during the project.

First off, people who can afford to pay a premium for their basement being done aren't fools. Even so, they used the same tactic on us as they would on some gullible yokel. No offense, but the reason we can afford this stuff is because we have some financial savvy. So don't march into our houses with magazines showing that the "Average" basement costs over $50 per square foot to finish. Because that's nonsense and does more to harm your sale than anything else. Sure, if you're going to have bathrooms and kitchens and tiled areas and wet bars and such it will cost more, but the Owens Corning System doesn't take care of any of that. They just do the "walls", drop down ceiling, electrical, and a few other things. They're not going to build you a bar or tile your floor for you (unless you make a special deal with them). Just for reference, a typical basement done with dry wall with nothing too fancy done shouldn't cost much more than $20 per square foot. Our last dry wall basement cost around $17 per square foot.

The price you should try to get with the Owens Corning Basement System is somewhere between $25 and $35 per square foot. They may balk at $25 but $35 they should certainly take. I paid about $28 per square foot. $30 per square foot would be good. Anything much higher and you're paying too much. Which is why they do the high pressure tactic to get you to sign right there.  To the sales guy's horror, I made him sit there while I had my laptop doing net searches on how much other people have paid. By the way, be aware that most states do have a law that allow you to back out of contracts within 72 hours. So if they did manage to get you to commit for $55 per square foot or something you aren't up the creek.

The second thing I didn't care for was the amount of vagueness to the agreement. Because of the high pressure sales tactics, the sales guy didn't write down a lot of our specific needs on his "agreement" (which was literally just a 1 page form he hand wrote notes on which I was pretty unhappy about). For instance, we said we wanted padded carpet so he suggested Home Depot. Which we did. But they didn't cut the doors so that they would fit on padded carpet so when we put in the carpeting, we had to take off the doors. It took us 3 weeks to get them to make good on this. They argued it wasn't their responsibility to fix the doors. Nonsense. We told them up front that we were going to get padded carpet. For us to fix would have meant bringing in another contractor. They agreed to fix it only after I made it clear that I would ensure that my experiences with the Owens Corning Basement System would show up high on google. It took the guy 30 minutes to fix it once he dropped by. So they made good but it did mar an otherwise fairly seamless experience.

So make sure that you are clear (and document) exactly what they do and what they expect you to do. The Owens Corning contractors don't tend to do as much as regular full service basement contractors. They weren't planning on putting in our phone and cable lines for example but luckily that was written into that agreement.

Thirdly, the only negative I've run into since putting it in is that it is, contrary to what they said, not that easy to hang things up on the walls. Since they're not drywall, you can't just put in a nail and put stuff up. You have to use special clipper thingies. These work nice on light things. But they didn't give us any samples or directions or order forms to get things for putting up heavier items (like a big white board for example). This has been a source of some ire since it's turning out not easy to find these "mending plates" in low quantities. Office Max and Staples don't seem to have them. None of the hardware stores we've looked at have them. I've looked on the net and I can buy them in quantity (like 1000 at a time) but I only need like 5. My suggestion is to insist that they provide you with 100 of the t-pins (small stuff) and 100 mending plates (big stuff) as part of the agreement.

Fourthly, this gets back to the "customers are suckers" sales pitch. The sales guy and his materials really went hard on the mold scare tactic. Mold is definitely something not to blow off. But it should not be your motivating factor to spend a third again as much on a basement. Would you pay $15000 more on your house for a "lightning strike resistant" design? The kinds of houses most people who would put this stuff in are usually newer and on the premium side. The basements, in short, don't get wet very easily. That isn't to say they shouldn't mention mold, but it should be more of a "bonus" feature rather than as the principle selling point.

Now that it's all done, I'm pretty happy with it. I like knowing that I won't have to mess around with painting or touching up the basement in a few years. I do wish it was easier to modify with other things. For instance, I can't just build out a bar from it. But that is no biggie really. The basement does what it was supposed to do. And even better, since I want to have a theatre down there eventually, it's got incredible acoustics. If you have the money and are more interested in having your basement be finished quickly and cleanly rather than having some incredible basement palace created, this is something you should seriously consider.

Completion date: September 2003.

Update: September 2005: I have created a second article for people who want to share their experiences (good and bad) with the Owens Corning Basement System. GO HERE to discuss.

update: 10/2003 - still pretty happy with the basement. thanks for all your emails. if you have any questions, ask them in the comments area or you can email me at [email protected].

update: 5/1/2005 - still happy with how it's turned out. I get a  lot of email on this stuff from people, I don't usually get to answer it. But I will say that we are happy with it still. It absorbs sound. But I maintain that the main reason to get it is that you want to save time. If you don't mind having people working on your basement for 6 to 10 weeks and the drywall dust and other dirt that is inevitable with dry-wall then get the dry-wall.  But for me, having it all over in a week or so was the key and no mess afterwards.

581,833 views 787 replies
Reply #51 Top
Mr. Hunter, its sounds as if you are disgruntled with Owens Corning System because you can't afford their product. I have been in the building industry for 35 years and mold has always been a concern when finishing basement. I think that if you are not familiar with Owens Corning as a company it is informative to know who you are dealing with. You should have research the product prior to them coming out. What is an insane quote??? If you drive a toyota would you think that the price for mercedes benz is insane??? probably. But probably because you can't afford it. I have had the Owens Corning System for 6 months now and rave about it to everyone I know. Yes you are paying for a premium product , but the peace of mind that I will never have mold, have access to my walls and have a maintnance free product that my family will enjoy for years to come is well worth the cost. If you have a nice home you should value it and improve it with the same quality throughout. Just because it's the basement doesn't mean you should go the cheap way. Thats like wearing a $500 suit with a $10. tie. Maybe that's the type of guy you are though Matt Hunter!!
Reply #52 Top
Of all the experiences, this one scares me the most .. health problems for myself and my pets. I could say "ditto" to everything else everybody said, but this is the one I never thought of and nobody else mentioned. The walls are Teflon coated so I wonder if that's the problem? Teflon has been proven to cause health problems. Smoke from a Teflon lined pan will kill your pet birds so I wonder what this will do? The system is being installed now ... we'll just have to wait and see.
Reply #53 Top
It is nice to know I am not alone.

I live in Canton, MI. While at a Christmas party last month, I mentioned to a friend that I was thinking of finishing my basement this year. He told me that his brother had an Owens-Corning basement installed last year and it looked really nice. So I went online that weekend and looked up the product (unfortuantely, I missed this site first time around). I requested the free demonstration and quote they advertised.

An appointment was made and the sales rep (we'll call him "K") showed up promptly at the scheduled time (1:00 pm). Upon learning that my wife was out shopping, he apologized and said he would have to leave and that Owens-Corning would not allow him to give a demonstration if only one member of the household was present. He said he could come back later that day, and since we had no other plans, I said okay.

At 7:00 that night we received a call from K saying that he was back in the area and could be here in 10 minutes. K showed up and was very polite and personable. The pitch he gave us was as described above: Heavy on the dangers of black mold which threatened to destroy the lives of middle-class Americans everywhere. A lot about the high costs of traditional drywall basements. AT 8:30 K finally showed us the product; this was an hour and 15 minutes after he walked in the door. He gave a very thorough description and was able to answer most of our questions. Then he proceeded downstairs to take his measurements for his estimate.

Then K worked with his adding machine for 15 minutes and then presented us with his estimate (in pencil on a yellow legal pad that had seen better days). My wife almost laughed out loud at the first price he presented us with which was upwards of $28,000 for less than 500 sq feet. This price did not include carpet. Right away he said that he could beat that price and he cited various factory discounts as he wrote a new number: $16,900. At this point we raised our eyebrows and said it didn't seem totally unreasonable and thanked him for the estimate. K asked if this was in our budget and I honestly told him that we had not set a budget and still needed to talk it over with each other before we commited to anything. K then told us about a number of financing options available. Again, we told him we were not prepared to discuss financing because we were not sure if we wanted to remodel right now anyway. After all, we only asked for a free estimate and that's what he provided.

At this point, K's demeanor changed. He began asking us why were holding back on him and why we couldn't see the "deal" that was looking us in the face. We told him that we made it a practice to never agree to spend money without sleeping on it for a few days and discussing it with each other. From there, K's high pressure tactics really went into overdrive as he began telling us how this price was a one time deal and we wouldn't see a quote this low again. It culminated in him saying to us, "You're obviously doing well for yourselves, and if you can afford to live in a $300K home, I can't believe something like this would break you." Rude and unprofessional.

As K was packing up to leave, he told us that it was a shame because if we had continued to hear him out, he could have told us how to save an additional $3000. He said that even if we decided a week later we wanted the product, the company COULD NOT ever again offer us a price that low after we had refused to decide during the initial demonstration (what a crock). K then left without leaving a copy of his "estimate", a pamphlet or other description of the product, or even a business card. It was 10:30 by the time he left and I never even got his last name! He had spent over 3 hours in my house and I had nothing to show for it.

The next day, I called Owens-Corning to complain. They promised that I would be contacted by the local general manager within a week. Three weeks later I called back to check the status. Eventually, the general manager (K's boss) called me back. He listed to my complaint and offered me his apologies and promised to talk to K regarding his tactics. He seemed sincere at the time, but after reading the long list of stories here, I have my doubts.

My father is a carpenter and has been in business for himself for about 15 years. I have never seen a remodeling job pitched in such a fashion and I would advise anyone considering a OCBS to get several estimates from local, licensed contracters before committing. The product is unique, but it isn't the only game in town.
Reply #54 Top
in reply to john,
I consider $49,000 an insane quote for a 750 sq. ft. basement. Considering it only includes ceiling and walls and wiring. No plumbing, no carpet.

Could I afford that price? Yes. Would I be an idiot to pay that much? Yes!

I am having the work done by a competent and skilled team with a catalog of successful basments and numerous referrals. They will do everything Owens Corning would have done: Walls, celing, and wiring. In addition they will be doing some nice built in shelves and storage. All for $8000.

I do like the Owens Corning system but it is WAY overpriced. It is not better than existing methods just different. Lets not forget that although it is mold resistant, you CANNOT attach shevles to it. You CANNOT attach cabinets to it. You CANNOT attach heavy pictures to it. You CANNOT paint it or otherwise change its color. Also we are yet to see the long term health effects it will have. Owens Corning record is this area is horrible. Will we find in a few year that all of you who bought the system will be ripping it out? Time will tell.
Reply #55 Top
It seems that most of the comments I have been reading are filled with what people want to believe rather than what is fact. The facts are that mold will grow in your your basement if you have cellulose(wood, drywall, cardboarod,etc) and of course moisture and heat. I too was put off with the buy now tactics! But the facts the representive gave me were correct. I do know that the mold outbreak is reaching epidemic proportions all around the country, now that might not be the case in your area, but don't tell that to the people in Texas or the New England area or in Ohio, Buffalo, Florida and the list goes on and on. Now you can try to justify putting drywall in your basement because of price, but if you do your homework (check the net, call your local EPA, health dept) you will see that what Owens Corning is telling you is right on the money. There is even a bill in congress top have mandatory mold testing done to a home before it is sold! Say what you will, but Owens Corning would not have anyone say anything unless it was backed up in facts. They have too much to lose! I did not buy the product, not because of the presentation but becasues I could not afford it. The facts are out there and what some of you are saying is almost libelous! Just do your research and you will see for youself. Good luck.
Reply #56 Top
I am in the installation mode. Before I post comments, I would like some feedback from those who have had the installation done. 1. Did they double the aluminum studs for the freestanding walls? 2 How were the basement windows trimmed out? Are your windows higher or even with the ceiling? 3 Have you had any problem with the fabric coming off the fiberglass panels? 4 What kind of trim did they use around your doors?
Please I need this information. I don't think my installer is being upfront with me. I just watched the video on Bob Villa's web site and he shows them doubling up on the aluminum studs for freestanding walls. They are rather flimsy and these guys didn't double them. Over half of the panels are having bubbling canvas or its lose on the edges and they were using an aerosol adhesive to stick it back down around the corners. My new block windows are higher than their Ceiling tiles so they just boxed them in then almost cut them in half with the ceiling and trim. Cheap looking. They used the wood grain batten strips to trim out around the doors achieving the goal post look. Don't they have a trim that looks similar to the wood grain trim they used for the baseboard?? Please I would appreciate any help you could give me.
THANK YOU
Reply #57 Top
Unfortunately Sue, I don't have the product, I have been doing a lot of research into it though because I am interested. I watched the Bob Villa video also and it did show them doubling the aluminum stud walls, I would think it would be too flimsy without also. What part of the country are you in? I am in Michigan and have gotten nothing but high pressure sale tactics without actual info from the representative here, so I refuse to let them come out to my home until they give me some solid answers to my questions on the phone or via email first. I just got a message on my machine from their general manager today stating he would answer my questions, this was after I sent an email to Owens Corning asking if their was another company available to install the system for me. I hope you find some answers to your questions, I'm still not decided on the product as of yet.
Reply #58 Top
Here are some pictures of an installation I came across while doing a google search. I don't know these people, they just have pictures of their basement on their website. You might be able to see some of the details here, good luck. http://www.kc8nah.com/the_basement.htm
Reply #59 Top
Thank you but I found that web site also. And I thought MY windows looked bad.....Actually mine would have looked pretty good if they would have beveled them to the top like the ones in the picture....Them my windows would be fully exposed. These pictures look to have some kind of door trim other than batten strips. IF the contractor fixes his mistakes...(he already sent a 3 man crew for 8 hrs to fix most of it) I would be pretty much pleased. They haven't laid the carpet yet and I did demand pading with the carpet as we live on a hill and do not have a flooding problem. I am pretty peeved about the long wall without the double studs. Butt part of that has been solved by different contractors installing a new bathroom, they reinforced about a 10 ft section before they started with their job.
I still have 1/2 of their money and they won't get that until everything is right. I learned that lesson the hard way with a window contractor. I'm also not happy with my stairwell. But I getting there.
I live in NE Ohio, close to the PA line.
The system is expensive, but it's pretty neat as far as warmth and sound and brightness. My best advice to anyone buying this system is to get all the information possible and ask specifically how they will take care of problem areas in the basement (like windows,stairwells, poles) From what I've seen on the internet, every contractor has his own technique. And GET it in WRITING. I will let you know where this goes from here......Sue
Reply #60 Top
In reply to Sue and Gails comments there is another BFS franchise that you can to buisness with and they are very professional in the Michigan market. Unlike the other who lies to there employees and there customers and never follows through with customer complaints. Plus there in another state and Ultimate Basements is in Saginaw. They dont sub any work out they do it all themselves unlike the other. There is no high pressure if you want to think about theyll let you. They have not one customer complaint with there installs! Unlike the other who has several!
When I say it like that I am being nice! I would stay as far away from that outfit as I could there a foundation that was built on lies, swindlers, and deception! But thats a comment coming from a former employee who has seen things from both sides so you dont have to take my word for it?
Reply #61 Top
Will, I thought that franchises weren't allowed to service customers in another franchise's market. Unfortunately, I fall within the area for the company you are referring too. I would like to get a quote from the one in Saginaw, but I didn't think they were allowed to secure my business since Oakland County, Michigan falls under the other company's territory?
Reply #62 Top
Gail There is a company out of Western Michigan that does a Black Mold resistant drywall that is the same look as traditional drywall. There prices are similiar to builders the Owner is a personal friend of mine for years if you are ready to do the basement I am sure he'll make the trip to see you and your family. He has done some basements in Oakland County. The name of the company is Rockford Basements. If its the mold thing your worried about then give them a call! 616-886-4007 Have a good day!
Reply #63 Top
Has anyone had this service done in the Philadelphia/Montgomery County areas? My wife and I are hoping to finish our basement in a few months, and this system really intrigued me. What I am wondering is how low you got them to on price.

Also, it seems that you can get them to do the walls only, and have someone else do the electrical, ceiling, doors, etc. Has anyone had them refuse to do this? I think I can do those items myself and save some money. We have a 225 sq ft basment room we want to finish for under 5K. As a bonus, we would like to get the hallway style laundry/furnace area fixed up in that price range as well.
Reply #64 Top
has anyone dealt with the Owens corning rep on long island. I was quoted 70 square foot for a 200 foot basement. I would love to know since this company is the only on ein the NYC area.
Reply #65 Top
We first saw this product at a home remodeling show. When we repeatedly asked the representative how this product compared costwise with traditional drywall she kept repeating "it's much safer, more durable and there's no mold!" Finally, I have some idea of the cost. Thanks.
Reply #66 Top
I wish I had read this article before the Owen Corning Franchise Salesperson visited. I was aghast when I was quoted over $36,000 for just over 500 square feet-- that's $67/sq foot!!! And yes, I got the high presssure sales pitch and he tried to "close" me with a ten percent discount if I signed up right away.

Needless to say, this sale probably did more harm than good. It has absolutely turned me off from any interest whatsoever.
Lesson learned--Make sure you do your homework!! Good Luck!
Reply #67 Top
All you bashers of the oc product suprisingly are the ones who dont own it. I own it, love it and would do it again if I had too. It holds warmth, visually outstanding, does hold pictures, contrary to some peoples belief. I even have a 20lb dart board attached to it in the game room. And it also is great in acoustics. Anyone can plop down some drywall walls but afterwards go ahead and sit in the middle of the room and whisper. Youll hear it echo like the canyon. Yes, the sales pitch is bad but you have to bargain with them just like anyone else. Excellent product. If you dont own it how on earth can you bash it? Thats like saying a new corvette drives terrible when you have never driven it. Who on earth would believe you?
Would buy it again in a second. You have to see it and feel it to understand. My recomendation is to go to their office and see one set up if you are still skeptical.
Reply #68 Top
Is not apparent to everyone that when there is a post like the above from Mark that he obviously works for a franchise. Sounds like a page out of their pitchbook. If you have an Erie Construction office around you gove them a call. Similar product, price , adn pitch, but at least it gives some options.
Reply #69 Top
Of course those of who suggest other companies have no interest what so ever!! Just good deed doers, right! To all of you who are thinking about the Owens Corning Product, have them out and make your decision. Do not believe a bunch of nutballs from a web page. It is not for everybody, but if you find another product that is mold, water, and it is fire prood! Backed by a company with the integrity of Owens Corning and it's cheaper! Buy IT. But don't trash someone else when you do it. The facts and science speak for themselves but YOU need to make the decision.
Reply #70 Top
This website is absolutely ridiculous. If anyone believes anything they read here they have to be totally out of their minds! I stumbled upon this site while looking for some information but it seems as if you are all a bunch of washwomen!! Why don't you contact the Builders Science Consortium and find out real facts. I do not have my basement finished yet but I am in the market. I do know that if the basement is finished improperly with dry wall and wood studs you will get mold. Even if you do not have water in your basement, water vapor passes through your foundation every day. That moisture on wood studs and sheetrock will cause mold. Am I getting the Owens Corning System??? I dont know . But what I do know is that I can judge the situation for myself. Everyone who has such strong opinions are idiots and probably can't afford the system.
Reply #71 Top
Guess what? Anyone can post anything on this website and you dont even need a valid E-mail address you can put in anything. I just put in [email protected]. Real credible website!!!
Reply #72 Top
Hey Dave You are gay get a real job fag boy and stop sticking up for those to fag boys in toledo, Get a life you piece of shit.
Reply #75 Top
Sounds like a good idea is there anybody who knows how to get this basement in sacremnto?